Frequently Asked Questions

Do I need to provide all information on my profile page?

Yes. This will ensure that potential employers are equipped with complete and accurate information on the suitability of the candidates. You are also encouraged to make an effort to showcase your skills and qualities by posting a video of yourself. As this may further increase your chances of landing a job.

Why are jobs being fed to me without any search?

Jobs are being fed to you without any search because they match with your specialization. However, you may further deepen your search by incorporating the JobsCo Magnifying Glass icon available on the top right corner of your profile page.

What happens if I can’t make it to my appointment?

You should always endeavor to notify your potential employers of any cancellations or to re-schedule your appointments.

Why am I always logged in, can’t I log out automatically every time I exit the app?

The app keeps you continually logged in unless you choose to quit the app by logging out from the setting.

Company Questions

I cannot change my company name and registration number. How can I do this?

We do not allow businesses to change their company name and registration without giving us a prior notice. Kindly contact us for assistance on this purpose.

My candidate refused to show up for the interview. What do I do?

You can always give them a call by clicking the call button on their profile. However, if you would like to report the candidate, kindly call or email us.

How do I contact JobsCo?

Our contact details are on our Home Page. For immediate reply, please call us. Otherwise, feel free to leave us a message by clicking on the Feedback icon (in the app) or email us. Our office hours are from 9am to 6pm (weekdays only).

Who are the candidates shown to me?

These are the candidates relevant to your job postings. We do not only provide you with the list of potential candidates, but we also push your job postings to suitable candidates to ensure you get the best possible human resource for your business.